Customer Service

At the Bodog Casino, our Customer Service Hosts are available by email twenty-four hours a day, every day. We live by these core principles.

• Our goal is to resolve any player issues immediately.
• We genuinely want to create personal relationships with our players.
• We have first-hand Casino knowledge and love the games.
• We are empowered to act on behalf of the player without Manager approval.
• We do not create unrealistic expectations of turning small wagers into huge wins.
• We believe that the money in your Bodog account is your cash, not ours.